Terms & Conditions
iLab-এর সার্ভিস, বুকিং, ওয়ারেন্টি এবং অন্যান্য নীতিমালা সম্পর্কে বিস্তারিত তথ্য।
Data Protection Privacy & Security Transparent Policy
Terms & Conditions
By booking a repair, using our website or client portal, you agree to the following terms.
Booking & Appointment
- Bookings can be made online, by phone or walk-in
- Please arrive on time; late arrivals may be rescheduled
- Free cancellation up to 2 hours before your slot
Repair Service Terms
- Free diagnosis before any paid work
- Work starts only after your approval of the estimate
- Repair time is an estimate and may vary
Parts & Replacement
- Original or high-grade parts as agreed on the invoice
- Replaced parts can be returned on request
Warranty
- Warranty as per our Warranty Policy
- Physical or liquid damage voids warranty
Payment Policy
- Cash, bKash, Nagad, cards and bank transfer accepted
- Advance may be required for special-order parts
Data & Privacy
- Please back up your data before service
- iLab is not responsible for data loss during repair
Unclaimed Devices
- Devices not collected within 60 days of notice may be disposed as per law