Refund & Cancellation Policy
সার্ভিস বুকিং, অগ্রিম পেমেন্ট এবং রিফান্ড সংক্রান্ত নীতিমালা।
Data Protection Privacy & Security Transparent Policy
Our Refund & Cancellation Policy
We aim to be fair and transparent. Refunds are processed through the original payment method wherever possible.
Booking Cancellation (বুকিং বাতিল)
- Free cancellation up to 2 hours before appointment
- Cancel anytime from the client portal
Refund Policy (রিফান্ড নীতিমালা)
- Advance refunded if we cannot complete the repair
- No refund for completed and delivered services
- Duplicate payments refunded in full
Eligible for refund
- Service not started
- Parts unavailable and you choose to cancel
- Duplicate or excess payment
Not eligible
- Completed service accepted by customer
- Physical damage after delivery
Refund Processing Time
- Cash: same day
- bKash / Nagad: 1–3 working days
- Bank / Card: 5–7 working days